These Terms & Conditions (“Terms”) govern your access to and use of the Chicken Coin Online website and services (“Website,” “we,” “our,” or “us”). By registering an account or using our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use our Website.
1. Eligibility
1.1 You must be at least 18 years old to register and use this Website.
1.2 You must be legally permitted to gamble under the laws of your jurisdiction.
1.3 We reserve the right to request proof of age and identity at any time.
2. Account Registration
2.1 You must provide accurate, complete, and up-to-date information during registration.
2.2 You are responsible for maintaining the confidentiality of your login details.
2.3 Only one account per person is permitted.
2.4 We reserve the right to suspend or close duplicate or fraudulent accounts.
3. Verification
3.1 In accordance with UK regulations, identity verification must be completed before withdrawals are processed.
3.2 We may request documentation including:
- Government-issued photo ID
- Proof of address
- Payment method verification
Failure to provide requested documentation may result in account suspension.
4. Deposits and Withdrawals
4.1 All deposits must be made using payment methods registered in your name.
4.2 Withdrawals will be processed using the original payment method where possible.
4.3 We reserve the right to conduct additional verification checks before processing withdrawals.
4.4 Processing times may vary depending on payment provider and verification status.
5. Bonuses and Promotions
5.1 All bonuses are subject to specific promotional terms.
5.2 Wagering requirements may apply before withdrawal.
5.3 We reserve the right to amend or cancel promotions at any time.
5.4 Abuse of promotions may result in forfeiture of bonus funds and/or account closure.
6. Fair Gaming
6.1 All games operate using certified Random Number Generator (RNG) technology.
6.2 Outcomes are random and independent of previous results.
6.3 We do not guarantee winnings.
7. Responsible Gambling
7.1 We provide tools to help players manage their gambling, including:
- Deposit limits
- Time-outs
- Self-exclusion options
- Reality checks
7.2 Players may register with GAMSTOP to self-exclude from UK-licensed gambling websites.
8. Prohibited Use
You agree not to:
- Use the Website for unlawful purposes
- Provide false or misleading information
- Engage in fraudulent activity
- Attempt to manipulate or exploit game systems
- Use automated systems (bots) to access the Website
Violation may result in immediate account termination.
9. Account Suspension and Closure
We reserve the right to suspend or close accounts where:
- Terms are breached
- Fraud or suspicious activity is detected
- Legal or regulatory requirements demand it
Funds may be withheld pending investigation where permitted by law.
10. Limitation of Liability
To the extent permitted by UK law:
- We are not liable for indirect or consequential losses.
- We do not guarantee uninterrupted access to the Website.
- We are not responsible for technical failures outside our control.
Nothing in these Terms limits liability where it cannot be excluded under UK law.
11. Intellectual Property
All content on this Website, including text, graphics, logos, and software, is the property of Chicken Coin Online or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, or exploit any content without prior written consent.
12. Data Protection
Your personal data is processed in accordance with our Privacy Policy and applicable UK data protection laws.
13. Complaints and Dispute Resolution
13.1 Players should first contact customer support.
13.2 If unresolved, disputes may be referred to an approved Alternative Dispute Resolution (ADR) provider.
13.3 These Terms are governed by the laws of England and Wales.
14. Amendments
We reserve the right to amend these Terms at any time. Updated Terms will be published on this page with a revised date.
Continued use of the Website constitutes acceptance of any changes.