Chicken Coin Online operates in accordance with the laws and regulatory framework governing online gambling in the United Kingdom. We are committed to maintaining full compliance with all applicable legislation to ensure a safe, fair, and transparent gaming environment for our players.
1. UK Gambling Regulation
Online gambling in the United Kingdom is regulated by the UK Gambling Commission (UKGC) under the Gambling Act 2005.
The UK Gambling Commission is responsible for:
- Licensing gambling operators
- Ensuring gambling is conducted fairly and openly
- Protecting children and vulnerable persons
- Preventing gambling from being associated with crime or disorder
All licensed operators must comply with the Licence Conditions and Codes of Practice (LCCP).
2. Licensing Requirements
Operators providing online slot games to UK players must:
- Hold a valid UK Gambling Commission licence
- Verify the age and identity of players before allowing gambling
- Conduct anti-money laundering (AML) checks
- Implement responsible gambling tools
- Ensure fairness of games through certified Random Number Generators (RNGs)
Licence details, including the licence number and status, are publicly available via the UK Gambling Commission register.
3. Player Protection Measures
Under UK regulations, licensed operators must provide:
Age Verification
All players must be at least 18 years old. Identity verification checks are conducted before deposits or withdrawals are permitted.
Responsible Gambling Tools
- Deposit limits
- Loss limits
- Reality checks
- Time-outs
- Self-exclusion options
Self-Exclusion (GAMSTOP)
UK players can register with GAMSTOP, the national online self-exclusion scheme, to restrict access to all UK-licensed gambling websites.
4. Fair Gaming Standards
All online slot games must:
- Use certified Random Number Generator (RNG) systems
- Undergo independent testing by approved testing laboratories
- Display clear paytables and Return to Player (RTP) information
- Provide transparent terms and conditions
5. Anti-Money Laundering (AML) Compliance
UK operators must comply with:
- The Proceeds of Crime Act 2002
- The Money Laundering Regulations 2017
This includes customer due diligence checks, transaction monitoring, and reporting suspicious activity where required.
6. Advertising and Marketing Standards
Marketing communications must comply with:
- UK Advertising Standards Authority (ASA) rules
- CAP Code requirements
- UK Gambling Commission advertising standards
Advertisements must not:
- Target individuals under 18
- Be misleading about winning chances
- Promote irresponsible gambling behaviour
7. Data Protection Compliance
All operators must comply with:
- UK GDPR
- Data Protection Act 2018
Players’ personal information must be processed securely and lawfully.
8. Complaints and Dispute Resolution
If a player has a complaint:
- Contact customer support first.
- If unresolved, the matter may be referred to an approved Alternative Dispute Resolution (ADR) provider.
- Players may also contact the UK Gambling Commission for regulatory concerns.
9. Commitment to Compliance
We are committed to operating transparently and responsibly within the UK regulatory framework. Our goal is to provide a secure and fair gaming experience while upholding the highest standards of player protection.